Read more on the benefits of using a staffing agency.

But what does a recruiting company do for all potential candidates? And how can that benefit both the business and employee?

Every recruiting company has a slightly different approach, but here at WFQ Inc., we have a process to ensure every candidate is qualified, reliable, confident and to start work. Here is what we do for every candidate:

Screen Candidates for Qualifications

Every candidate must apply and interview with a recruiter. The recruiter will ensure that candidate is the right fit for the role including screening for skills, experience, education and work-ethic.

Conduct National Background Checks and Drug Tests

Every candidate must pass a national background check and drug test in order to be hired. This eliminates the cost and hassle for businesses to have to conduct the tests themselves.

Hold Orientation and Training Sessions Tailored to Each Customer

Every business has different needs for their new hires, so we tailor our training specifically to the policies and regulations of the individual customer. Training sessions are created to optimize efficiency and maximize safety, so WFQ Inc. placements are trained in proper techniques of their job function, regardless of experience.

WFQ Inc. also provides math and logic testing, plus any specialized testing needed for specific functions. Some examples of this are reading multimeters, calipers, and gages identifying product deficiencies, and conflict resolution tests.

Provide Continued Support for Employees

Our recruiters put the effort in to build communication and relationships with our candidates, and that doesn’t stop once they start work. Our recruiters are there as a resource to the employees if they need anything – whether they have questions or need help with resolving an issue.

For more information on our staffing services, contact our staffing specialists at (734) 548-8313.

Here’s four skills you’ll learn in a general labor position that can be applied to almost any job out there.

1. Ability to Learn and Adapt

From the moment a general laborer starts training, they are constantly learning the best way to do the job. On the job, workers will learn from their supervisors, co-workers and themselves – often from seeing what works and what doesn’t.

2. Communication

Asking questions, expressing concerns, and communicating ideas are key skills to have in any job. And if English isn’t your first language, work with your supervisor and team to determine the most effective way to communicate. 

3. Teamwork

Many jobs require teamwork to make things more efficient – as the saying goes, two brains are better than one. Not only can teamwork increase productivity, but good teamwork also creates a better work environment. If a worker is a team player and learns how to recognize what the team needs, they will be good candidate for any job.

4. Timeliness and Punctuality

Being reliable and coming in on time to work daily can be one of the most important things a worker can do to ensure the company stays on track. Timeliness in terms of reaching deadlines is also an essential skill to remain on schedule. This is true of almost any job, and if a worker can show examples of their punctuality, employers will appreciate that dedication.

Whether you are considering getting a general labor job or are looking to advance in your career, keep these skills in mind to showcase to any employer.

If you are interested in learning more about our general labor and skilled trade job opportunities in Metro-Detroit, stop in our office Monday – Friday from 9:00 AM – 5:00 PM at 5751 S Sheldon Road, Canton, MI 48188 or apply online on our job board.

Meet Sonia Alba, WFQ Inc. Recruiter

Sonia Alba has been a recruiter at WFQ Inc. for around nine months. With over three years of experience as a recruiter, she works fast and one-on-one with candidates to make sure they end up in the right position.

Rapid Fire Q&A with Sonia

Why did you choose to be a recruiter?

I thought I would enjoy helping people find jobs. 

What is your favorite part about working at WFQ Inc.?

The team. We have worked together to build a great business and processes to benefit our candidates and clients.

What do you enjoy doing outside of work?

I love to spend time with my son – especially going fishing!

What languages do you speak?

Spanish, English and some Arabic.

How do you help candidates whose first language is not English?

I try to determine which language is best for the candidate to communicate. Then I use that to get them employed and assigned a job that is the best fit.

How does you help candidates after they have been hired?

We follow up with candidates as soon as they start work to make sure it is a good fit for them and the employer. If it isn’t a fit, we can determine if we need to transfer them to another position or location as soon as possible.

Sonia’s Advice to Job Seekers

Have direct eye contact

Good candidates will typically have good eye contact – it makes them seem more confident!

Think about what location will be best for you

When you are going through the application process, be honest with yourself and your recruiter. If you don’t have a reliable car and will show up late because of it, maybe it makes sense to choose a location closer to where you live (even if the pay is a little less than a job further away). In the long run, you will benefit from it.

Show your interest in getting the job

Recruiters can tell If you aren’t interested in the job from body language or a conversation. Come into the conversation with enthusiasm and read our blog post about the best ways to make a good first impression.

Process to Work with Sonia

Sonia goes onsite to Auburn Hills on Mondays, Wednesdays and Fridays to one of WFQ’s largest plastic manufacturing plants.

On Mondays she meets with potential candidates that have responded to postings her postings on social media or our job board. Candidates fill out an application, which also includes vetting and on-boarding processes such as background checks and a drug test. Then they sign up to return on Wednesday.

On Wednesdays the potential candidates watch a 20-minute video, followed by a full tour of the facility buildings.

On Fridays, Sonia determines if the candidate is going to become hired and is qualified. If so, once they are hired, they get paid for the time they took to view the video for one hour’s worth of pay.

Sonia is the main connection for this process and beyond with this company.

If you are interested in applying for an opportunity at WFQ, you can check our postings on www.wfqinc.com/job-board, social media platforms, job fairs, or stop in our office at 5751 S Sheldon Rd, Canton, MI, 48188.

If you are coming in for a scheduled interview or stopping in to apply for a job at WFQ, here are 7 things that our recruiters have noted leave a good impression.

1. Dress Presentably

When you come to the interview dressed clean and presentable, it positively reassures the recruiter that you are professional, reliable and interested in the position.

If you are dressed sloppy, you may risk give off the impression that you don’t care. However, if you dress the part (appropriate to the position you are applying for), you are showing that you take your job seriously. 

2. Arrive on Time

If you arrive on time (or even a few minutes early), you are already showing that you can be a reliable worker. You don’t want to give off the wrong impression – if you don’t show up to the interview on time, the recruiter may have doubts for whether or not you will show up to work on time daily.

To avoid any mishaps, map out how long it will take you to get to the recruiter’s offices the night before. Double check your interview time, get a good night’s sleep, and set alarms for getting ready/leaving. If something unexpected happens, be sure to call the recruiter as soon as you can.

If you don’t have an interviewed scheduled and are stopping by for job fair or to drop off an application, make sure to double check what hours the recruiter’s office is open.  

3. Bring Everything You Need

Make sure you have checked everything before heading out for your interview. Did the recruiter ask you to bring anything? Do you have extra copies of your resume?

Once you’ve ensured you have everything you need, keep your documents organized and presentable. Grabbing out a balled-up resume from the bottom of your bag can leave the recruiter wondering if you are organized.

4. Be Kind and Confident

Be kind from the moment you walk through the door to the end of the interview. People will notice when you treat everyone well and extend the first handshake.

5. Show Your Interest

The recruiter wants to see your interest before they hire you. Indicate your interest throughout the interview and show enthusiasm when you are talking.

One good way to show your interest is by asking questions (plus questions help you determine if the job is a good fit for you). Prepare a list of questions to ask about the organization, your role and the next steps.

You can also send a follow-up email after the interview to thank the recruiter for their time and reiterate your interest.

6. Minimize Anything that May Be Distracting

Try to keep activities that may distract you or your recruiter to a minimum.

Go over a mental checklist with yourself – Is your phone turned off or to silent? Can you spit out your gum? Are you constantly checking the clock?

7. Come Prepared to Talk about Yourself

Your recruiter wants to find out what type of person and worker you are to see if you would be the right fit. Come prepared to talk about previous experiences, your work ethic and goals.

Don’t have any previous work experience? No worries! There are many positions where you don’t need prior work experience. Check out our blog post with tips for those who are looking to get their first job.

Why is Making A Good Impression Important?

With a good attitude and a little preparation, making a good impression may help you get closer to landing your next job. Although these tips won’t guarantee a job offer, it will help you appear more confident and professional for your next interview.

If you are interested in learning more about our general labor and skilled trade job opportunities in Metro-Detroit, stop in our office Monday – Friday from 9:00 AM – 5:00 PM at 5751 S Sheldon Road, Canton, MI 48188 or apply online on our job board.

However, at WFQ Inc., we hire many candidates out of high school or with no relevant experience. If you haven’t had a job in the past or are looking to shift fields, that’s ok! We are looking for people who demonstrate they are driven, have goals, and are excited to start working. Whether you are looking for a temporary summer job or your first full time job, our employment agency places people into general labor and skilled trade positions within Metro-Detroit, Michigan.

Now, you may be asking yourself, “But how do I show that on my resume when I’m applying?”  Here are three tips to help you go from staring at a blank page to creating a resume that shows you are driven – with no previous work experience required.

1. Describe your goals.

Include a section introducing yourself. If you don’t have a ton of experience, consider including a summary or goals section and answering a few of these questions:

• Why are you interested in this job?
• What do you hope to accomplish in this role?
• What qualities do you have that would be a good fit for this job?
• What skills are you interested in developing in this role?

2. Highlight your education and relevant skills.

List out your school and any relevant classes or projects. You can even what you are interested in studying. If there are any specific examples (for example taking the lead in a project) that show how you possess any of the requirements in the job, you can include it!

When you read over the job description, pay attention to what the employer is looking for. For example, are they looking for someone who can solve problems? Perform specific tasks? A team player?

Now that you understand what skills the job is looking for, figure out which of those skills you possess. You can list them out in a separate skills section. Plus consider adding it into your descriptions within your resume sections. For example, if the job is looking for someone who can work on a team, you could put a bullet point in your education section giving an example about how you worked well within a team project.

3. List activities & achievements.

Showcase how your activities and achievements can apply to the position. Write out a list of any and all organizations you have, then think of how you can make it relevant to the role

For example, if you are on a sports team, add a bullet about teamwork. If you have volunteer experience, explain what you did and learned. If you were the lead in your school’s musical, point out your leadership skills. Your previous involvement can show a lot about your character and work ethic – even if you haven’t had a job.

I’ve created my resume following these tips. Now what should I do?

Now, it’s time to put your resume to use and apply, apply, apply!

If you are over 18 and are interested in getting your first job or re-entering the workforce, stop in our office Monday – Friday from 9:00 AM – 5:00 PM at 5751 S Sheldon Road, Canton, MI 48188 or apply online on our job board. We have a range of opportunities for you to check out!

But what are the key features necessary for professional, expert RLO?

Communication

The job of an RLO means you’ll have to keep residents informed of any projects or work that could affect their day-to-day life.

It’s important to properly convey this information in a personable, understandable way. There’s nothing worse than being spoken to like a statistic; keep things friendly and easy to understand.

Organisation

Your time will be spread across many duties: as well as communicating with residents, RLOs will often need to compile weekly reports of complaints and meetings.

By being organised, you can ensure that the workload remains consistent and to a high standard.

Empathy

Everybody should be treated equally, and this means considering all complaints on an equal footing.

A large part of an RLO’s role is to register complaints and seek solutions as quickly and efficiently as possible. This means taking the time to understand the individual grievances that residents may have.

Problem Solving

Very few issues will have a quick-fix solution, so it’s crucial to be able to approach problems methodically.

Ultimately, customer service is the key responsibility that defines a Resident Liaison Officer’s position. By offering support and seeking results, you’ll perform at your very best.

Joseph was chosen as Candidate of the Month because he is dedicated, professional, prompt and helpful. Ranjana Guha, his WFQ Inc. representative for three years, says, “Joseph Kelly is the best employee I have seen in my career.”

Get to Know Joseph – Q&A

Which recruiter did you work with at WFQ? How has WFQ and your recruiter helped you?

Ranjana – she is an excellent communicator. If anything ever comes up that affects me I get a text almost immediately.

What did your job search process look like?

Honestly? I threw my resume out to at least 75 different openings, and WFQ gave me the best opportunity and offer.

What do you like most about your current job?

The work. It’s a field that I never imagined that I would be in, but the work is interesting and constant.

What do you enjoy doing when you aren’t working?

I’m a gamer, so when I find myself with free time, I usually play different games with my friends.

I also like cooking and baking – baking being the newer interest. I love finding new recipes.

What is something most people don’t know about you?

Not such a big secret; I’m an open book really, all anyone needs to do is ask.

I’m a major league nerd, DnD, videogames, books – the whole nine yards.

Joseph’s Job Search Advice: Be Open To Change

Be open to change, you never know what you are capable of doing until you try to do it. You may find new interests and careers by branching out.

Improve Productivity

Bringing in temporary workers to handle work overload can prevent employee burnout of full-time staff. When work schedules are overloaded, employees can quickly become unmotivated and overwhelmed. This can increase mistakes made as well as decrease productivity. Increased absenteeism is often a side effect when this occurs. By bringing in temporary staff to handle the extra work load, full-time employees can continue to focus on their main job tasks while maintaining their productivity.

Try Before You Buy

Temporary employees give the business a chance to try out an employee before making a permanent offer of employment. In some cases, a person may have the experience and education for a job but simply does not mesh well with the business environment. Having the opportunity to have the person work on a temporary basis first gives the business a chance to evaluate how the person will fit in with the corporate culture and other employees. It also provides time to identify any weaknesses that would not typically be evident in the interview process.

Decrease Costs

Temporary staff persons are employed by the staffing agency, not the business that is using their services. This can decrease the overall costs of the employee as the business does not have to provide benefits to a temporary staff member. In addition, bringing in temporary staff may reduce other overhead costs such as overtime for regular, full-time employees. While the per-hour cost may be more than the per-hour cost of a full-time employee, temporary staff can be used as needed without a commitment of a 40-hour workweek regardless of if the work exists to support it.

Avoid Unemployment Claims

Because the temporary staff person is an employee of the staffing agency and not the business, there is no concern about the person filing for unemployment when their services are no longer needed by the business. This can also reduce overall operating costs for the business as the unemployment claims rate of the business will not be raised due to letting go of temporary staff. Human resources costs may also decrease as managers will not be spending multiple hours dealing with unemployment claims and the Department of Labor.

Increase Flexibility

Temporary employees allow businesses to use staff as needed. Temporary employees can be brought in to cover the vacation of an employee or maternity leave. Many staffing agencies can provide employees in a wide variety of disciplines to meet all of the needs of the business. The business then has the flexibility to use the services of the temporary staff as needed, whether it is a few hours a week or on a full-time basis. Using a staffing agency can avoid the permanent commitment that a full-time employee requires, saving both time and money.

While opportunity is knocking, it’s also bringing fierce competition right to your doorstep.

Responsive firms are bringing more to the table. They’re looking at ways to add science to the art of sales and recruiting, by investing in new recruiting and sourcing technologies, pre-hire assessment tools, and analytics to deliver the kinds of results their clients expect.

So how can you balance a focus on quality with the need for efficiency and speed?

Companies who are using new technologies to understand behavioral competencies are making better, more informed hiring decisions.

This information helps you understand skills like professionalism, problem solving and adaptability, empathy and commitment, an ability to manage or lead others – the behaviors and competencies that determine how well a person will perform, how long she will stay, and what kind of impact he’ll have on an organization.

It’s valuable insight that helps you find the high-value candidates that will set your organization apart. And data you receive from WFQ Inc can help you deliver better services to your clients:

• By automating reference checking, you can increase the number and quality of the references you receive and get the information you need – often in less than 2 business days
• Reference feedback reports are a rich resource for creating tools and services that hiring managers can use to interview, evaluate, onboard, and engage new talent
• References, who provide contact information that is captured in your database, will become a part of your ongoing talent pool, helping you build the kind of talent pipelines that keep clients coming back
• In a recruiting environment where talent analytics are quickly gaining traction, tools that can yield more valuable, predictive insights improve your reputation for excellence

By turning reference checking into a strategic asset, you can help your clients more the needle on quality – and realize better outcomes. In the staffing and recruiting industry, that’s really the bottom line.